Privacy Policy

1. Introduction and Controller

Alefbits GmbH (Germany) and Alefbits LLC (Egypt) (together "Alefbits", "we", "our", or "us") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

The controller responsible for the processing of personal data on this website within the meaning of Art. 4(7) GDPR is:

2. Information We Collect

3. How We Use Your Information

We use your information for the following purposes:

• Responding to your inquiries and providing customer support
• Delivering our automotive software solutions and services
• Improving our website and services
• Sending relevant product updates and technical information
• Compliance with legal obligations

4. Legal Basis for Processing (GDPR)

We process personal data only where a legal basis under Art. 6(1) GDPR applies. For the specific processing activities on this website:

• Contact inquiries (Art. 6(1)(b) and (f) GDPR): When you contact us, we process the information you provide to respond to your inquiry — as a pre-contractual measure where your inquiry relates to our products or services, and otherwise based on our legitimate interest in handling business correspondence
• Server logs (Art. 6(1)(f) GDPR): Based on our legitimate interest in operating the website securely and reliably, as described in Section 2.2
• Contract performance (Art. 6(1)(b) GDPR): To fulfill our contractual obligations when you purchase or use our products and services
• Legal obligations (Art. 6(1)(c) GDPR): To comply with applicable laws, such as commercial and tax retention duties
• Consent (Art. 6(1)(a) GDPR): Where we ask for and you give explicit consent, for example for optional communications; you may withdraw consent at any time with effect for the future

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners for joint projects (with your consent)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Contact information is typically retained for 3 years after last contact.

8. Your Rights (GDPR)

As a data subject under the GDPR, you have the following rights, which you can exercise informally at any time using the contact details in Section 12:

• Access (Art. 15 GDPR): Request confirmation of whether we process your personal data, and information about that processing
• Rectification (Art. 16 GDPR): Have inaccurate personal data corrected and incomplete data completed
• Erasure (Art. 17 GDPR): Request deletion of your personal data where no legal retention duty or other exception applies
• Restriction (Art. 18 GDPR): Request that processing of your data be restricted, for example while a dispute about accuracy is verified
• Portability (Art. 20 GDPR): Receive data you provided to us in a structured, commonly used, machine-readable format and have it transmitted to another controller
• Objection (Art. 21 GDPR): Object, on grounds relating to your particular situation, to processing based on legitimate interests; we will then stop the processing unless we can demonstrate compelling legitimate grounds. You may object to direct marketing at any time without conditions
• Withdraw Consent (Art. 7(3) GDPR): Withdraw any consent at any time with effect for the future, without affecting the lawfulness of processing before the withdrawal
• Complaint (Art. 77 GDPR): Lodge a complaint with a data protection supervisory authority — see Section 14

9. International Data Transfers

Because our affiliated company Alefbits LLC in Egypt supports our operations (including website operation and customer support), personal data may be accessed from outside the EEA. Such transfers are protected by appropriate safeguards in accordance with Chapter V GDPR, in particular the EU Standard Contractual Clauses concluded between our group companies. Data may also be processed by our hosting providers outside the EEA under equivalent safeguards.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

13. Data Protection Contact

We are not legally required to appoint a formal Data Protection Officer. For any concerns about our data processing activities, please contact us at:info@alefbits.com

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside, work, or where an alleged infringement occurred. The supervisory authority competent for Alefbits GmbH is: